FAQs

Who are Creatorly’s services for?

Creatorly Media loves to work with small business owners and growing content creators. If you’re looking for a social media marketing solution that will represent your brand authentically, provide value to your audience, and work towards your goals as a business - then we will get along just fine 🙌🏻

How long does it take you to create my Instagram content?

We have our Instagram content creation cycle down to a science - which means you don’t have to stress about timing or consistency with your Instagram. We batch create content a month at a time, which means at the start of August, we’re working on September’s content. This allows us to be intentional about our strategy, incorporate your voice and contributions, and ensure we’re providing value with every post - not just posting for the sake of posting. Ultimately, what this means is, when we start working together you can expect to see your content completed in about 4 weeks, depending on the month.

How much will I, as the client, be involved in the Instagram content creation process?

We take pride in offering a uniquely collaborative content creation process for our clients. We believe that the strategy for success on Instagram is being authentic, and sharing as much of yourself as possible. It’s our mission as a team to help you do that. There are three main touchpoints where you’ll be involved throughout the content creation process: 1) the strategy meeting - a one-hour call each month where we’ll discuss your goals and ideals 2) the content calendar review - you’ll get a chance to provide feedback on our content plan before we dive into creating it and send any contributions we need from you to start creating, and 3) the final review, where you’ll have a chance to provide last-minute feedback on the finalized content before it gets published.

Can you help me get 10,000 followers by the end of the month?

The short answer? No. The long answer? Real, organic growth takes time, and here at Creatorly Media, we like to focus on more important indicators of success than follower count. Community engagement and sales conversions are the priority when we design your content strategy. When you work with us, you’re buying a content package that’s designed to represent your brand well and reach your goals - you’re not buying an instant ticket to the swipe-up feature. Good things take time 🙏🏻

How do you create your Instagram strategies? How do you know they will work?

We develop our strategies based on tried and tested methods for generating engagement building communities - really it all comes down to experimenting, and measuring results. The longer we work together, the more data we’ll gather on your audience and how they respond to the content we’re making, which allows us to continually optimize your Instagram content to work harder toward your goals.

Will I get to work 1:1 with Katie Steckly?

Katie is the founder and creative strategist behind Creatorly Media, you might know her from YouTube. She develops our content creation processes and guides the overall creative strategy. But, Creatorly is not a one-woman show, and so you’ll be working with a few people from the team throughout your project. Instagram and YouTube clients will be paired with a Creator Account Manager who is passionate about your brand and subject area, who will guide you through the creative and strategic side of the Instagram process. Podcast clients will get to know our Podcast Manager, and all of our clients will become familiar with Shelby, our Client Support Specialist who will be your go-to for any administrative or logistical questions.

How long does it take you to edit my podcast or YouTube video?

We like to keep ourselves and our clients organized so we have a weekly production schedule for both YouTube and podcast content. Tuesday is our file submission day, and Friday is delivery day. If you submit your podcast or video files by the end of the day on Tuesday, we’ll have the final edited version ready for your review on Friday - and then it can be scheduled to go live anytime in the following week!

Do you provide 24/7 support?

Work-life balance is so important, especially for creatives. We keep a (somewhat) regular schedule of 9:00 AM - 5:00 PM ET on weekdays and will reply to your emails within that time frame as promptly as we’re able. Unfortunately, we’re not able to field client requests via Instagram DM so please make sure to email us if you have any questions!